Communication - Thought Leadership

Communicating...and silence is still communicating

Many businesses stop communicating when faced with uncertainty, crisis or anxiety, but communication becomes ever more important. If you’re not actively communicating with your people, they’ll still be getting a message loud and clear – but not one you necessarily want them to hear.

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The art of communication: making contact... and then what?

Communication is a key leadership skill. It's easy to assume that if we know something and the context around it, then everyone else does too. Effective communication involves defining your audience, choosing the best messaging route, plus giving clarity on the expected action by recipients.

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Providing clarity through change and chaos

Clear and concise messaging is the key to convincing others to take action. Simplicity frees the recipient from interpretation due to a lack of clarity. Communicating with clarity helps build much-needed resilience during times of change.

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Staff Engagement Nirvana

True staff engagement is hard, and even harder when your people work on the front line and don't see an office computer for most of the day. Engagement needs trust in the message, for people to feedback, discuss and debate; to feel connected, as though they are the organisation, not just part of it.

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Cultural Change and Employee Engagement

Cultural change is the hardest part of digital transformation, but what do we mean when we talk about it? Many organisations try to create a working environment that reflects their values, which usually requires significant employee engagement to create an emotional commitment in them.

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In conversation - starting the Digital Transformation journey

David Seacombe and Javid Moosaji discuss the challenges of starting a digital transformation journey. The 22 minute conversation covers many topics that you'll see on your journey.