All change is about people. Success means bringing together and leading many more strands of engagement than is often appreciated. You need clarity on where and how to start, the talent needed and the cognitive capacity to balance the dependencies of transformation. Then you can see your True North.
To cope with asymmetric disruption and stay relevant as markets and consumers change, companies must pivot to become product-led, opex-funded, cross-functional, customer-centric value deliverers. We need empowered staff, self-directing teams, enabling technology and a joined-up internal value chain.